Freedom!
July 11, 2014 Leave a comment
Inspired by a recent article about 99 Days of Freedom, and the overall declining value of the Facebook experience, I just deactivated my account.
I love technology, but enough is enough
November 11, 2013 1 Comment
This video is amazing. Look at us (and I’m definitely including myself in this). This is not natural. This is not how we are supposed to live.
Let’s put the phones down when we’re with each other, okay?
And let’s stop suffering from Phomo.
Another reason to love Nike.
October 31, 2013 Leave a comment
Here’s another reason that I love Nike.
Me and Nike on Twitter
From a simple customer ask – “anything we can assist you with?” to a fun and funny response.
Well done Nike, keep it up.
<slow clap>
Tweeting about strippers.
March 5, 2012 Leave a comment
My friend (and spring semester intern) Kevin tweeted a post from DeadSpin yesterday afternoon about a community manager from Major League Soccer who accidentally posted a picture of sign for a strip club to the MLS Facebook page with the comment “You had me at strippers.”
And naturally, the interwebs went into a frenzy. People made jokes about the CMs likelihood of being fired, others mentioned how they tweeted the picture to his boss. This isn’t the first time a community manager has made this mistake. In fact, it’s probably not even the twentieth.
So I have to wonder, is this really such a big deal?
Haven’t we all accidentally IM’d someone a message meant for someone else? Or replied to the wrong text message? While I am not equating a personal IM or text with a public message coming from a brand people know, trust or respect, can’t we all see this for what it is? An accident. And accidents happen.
I once screwed up a holiday contest from a HUGE brand and ruined someone’s Christmas – well, sort of – thanks to my awesome manager, a very understanding SVP and some VERY understanding/forgiving clients we fixed things for everyone. But the point is, people screw up. And sometimes it’s public and from a brand. People need to get over it.
Brands like the Red Cross quickly handled a mistaken tweet about finding some beers and everyone applauded them for doing so with humility and a quick wit:
So when will people stop caring so much? Do I think any less of MLS because their community manager opened the wrong app, or forgot to log out when he was done? No. I think it’s bad form. I think it’s sloppy work. I think that he or she may need to be on some sort of probationary period, or prohibited from using his or her mobile for tweeting/facebooking, but fired? That seems a bit harsh.
These things are going to keep happening as more and more brands invest more in social media. I think everyone needs to chill out and accept that there are people behind these brands and occasionally they will make mistakes.
Guest Blogging
February 9, 2012 Leave a comment
BlueTrain Mobile asked me to “pen” a guest blog about mobile at CES. You can read the post on their blog.
The post covers a couple of topics, what’s new in the world of mobile and how mobile devices were being used by attendees as CES.
Enjoy!
Are Cameras Going the Way of the Dinosaur?
May 4, 2011 1 Comment
The most popular camera for photographers on Flickr is almost the iPhone 4 (it might be by the time of this writing, this chart is a few weeks old).
I’d be less surprised if you said this was true about Facebook or Twitter, but Flickr? I always thought Flickr was where the pros went. The wanna-be pros, the overly ambitious amateurs and people who refer to themselves as “photogs.” Those lens snobs who look down on the Shutterflys and SnapFishes.
But the times they are a-changin’.
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