Who Is Speaking For Your Brand?

You can’t scroll through your Google Reader these days without seeing a story of someone getting fired for something they tweeted or wrote on a blog. One of the most high profile cases out there involves Chrysler firing their social media agency after a staffer tweeted “I find it ironic that Detroit is known as the #motorcity and yet no one here knows how to fucking drive.” from the Chrysler account.

And then of course there is the Gilbert Gottfried incident.

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The Title of This Article Explains Why You Will Fail.

I hate seeing things like this “Krispy Kreme’s New CMO to Spend Less, Lean on Social Media.

If your plan is replace paid media with social media and put the savings in the bank, you are destined to fail. In my earlier post, “Social Media Isn’t Free,” I expressed my belief that any social media campaigns need to be supported with real dollars. To quote every economics professor ever, “there is no such thing as a free lunch.”

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Social Media Isn’t Free.

Okay, it’s free sometimes. It’s free for me to go onto Facebook, make a profile, find my friends, etc. It’s free for you to read this blog, post a link to it on Twitter and share it on your Facebook page (and I’d be grateful if you did).

But when it comes to your brand, social media is not free.

You may not pay for it every time you use it, but with every campaign, initiative or program there are costs. Even in social media.

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Stuff I Liked From 2010

Inspired by Gareth Kay, and as a follow up to my predictions for 2011, here is a look back at some of my favorite things from 2010.

iPhone app: TwitterIt’s not the most advanced app around, and certainly not the first Twitter app, but it is the official one and it works really well. It was a great movie by Twitter to acquire a very popular app and make it the official one, rather than trying to reinvent the wheel.

Twitter iPhone App

iPad app: flipboard – I still don’t own an iPad and probably won’t for some time. But if anything is going to make me buy one it’s this app. Flipboard pulls all the content from your social graph into an easy to consume “magazine.”

Website: We’re all fans – what better way to celebrate musicians and their fans?

We're All Fans

Gadget: Xbox KinectRadically re-imagining the way we play video games. It’s incredible and yet still primitive. But it shows the way that wind is blowing.

Meme: Bed Intruder – What can I say about this that hasn’t already been said?

…and the remix:

New TV show: The Walking Dead – After the first episode AMC ordered a full season for next year. That’s how good it is.

Movie: Its a three-way tie between The Social Network, Inception, and Black Swan

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The Vanishing Green Consumer.

Just a few years ago green products were booming. Every major CPG producer, as well as many new entrants, were looking to add green products to their portfolio. We saw new brands like MethodClorox Green Works, and 7th Generation promoting their environmentally-friendly as the smart choice. And these products BOOMED.

But now it seems that green at home isn’t as important to consumers as green in the wallet.

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How McDonald’s Monopoly is Like the Prisoner’s Dilemma.

When I was younger I used to love the McDonald’s Monopoly game (truth be told, I also used to love McDonald’s).  It was a great added reward for doing something I already liked doing. Not to mention there was a chance you could win all sorts of great prizes.

Unfortunately I never won anything. Even when I cheated.

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