LEGO nails it.
December 8, 2014 1 Comment
It’s from last Christmas but I could watch it every year (especially this year though).
Solving mysteries at 104 degrees Fahrenheit (40 degrees Celsius).
December 8, 2014 1 Comment
It’s from last Christmas but I could watch it every year (especially this year though).
July 1, 2014 4 Comments
In the spirit of “borrowing” from other people smarter than me, here’s a solid planning reading list from Andrew Hovell. I’ve read a bunch of these and they are all fantastic. I’ll be working my way through several more this summer.
Read, in this order:Truth Lies and Advertising By John SteeleA masterclass in brand planning a collection of Stephen King EssaysEating the Big Fish by Adam MorganThe Book of Gossage by Howard GossagePerfect Pitch by John SteeleTesting to Destruction – a Paper you can get on the APG website for freeThose are the big ones, that sort of stand the test of time.Then:How Brands Grow by Byron SharpBrand Immortality by the IPAThe long and short of it – an IPA paper by Peter Field and Les BinetThere are the ones with the most up to date data on how advertising and stuff really work and are essential – but it’s essential to form your own opinion too.Then:Cultural Strategy by Douglas HoltTransformations by Grant McCrakenThe stuff you can’t bottle King AdsVery current, more about how to do imaginative work and great cultural insight.And ongoing, blogs:Don’t bother with my rubbishRead Canalside View by Martin Weigel, go to the start and work throughRead Russell Davies’ archive before around 2008Read Rob Campbell’s wordpress blogRead Ad ContrarianScamp (for a creative point of view)
June 10, 2014 4 Comments
My posts on how to become a planner are pretty much the only things on this blog that get any traffic. Maybe it’s because this field is so damn hard to get into. Maybe because I am an awesome writer. Maybe because the internet is just a bunch of spam bots. Who knows?
What I do know is that a year ago, BBH lost an amazing planner, mentor, and overall an amazing human being (from what I’ve read). His name was Griffin Farley. And to keep his legacy alive, they created the Griffin Farley Search for Beautiful Minds program. Its “a weekend boot-camp open to individuals looking to get their break into strategy and a platform for them to showcase their thinking to the industry while taking a step toward finding a job.” Read more of this post
May 12, 2014 Leave a comment
This is so awesome. Well done Honda.
You still have the issue of the bottle but the product, the story, the execution, are all fantastic.
All you have to do now is bring the FCX Clarity to the US. And help us build a network of hydrogen filling stations.
May 5, 2014 Leave a comment
A pop-up shop for The Walking Dead where you pay for your purchases – with your blood. So awesome.
We’d love to think that people will donate blood out of the goodness of their heart, but often times it takes something else. Sometimes it’s public shaming. Or a local/national tragedy. Sometimes it’s money. Whatever it takes, it’s a good thing.
Via PSFK
Related articles
December 19, 2013 2 Comments
After 14 years as a loyal eBay fan, buyer, and seller, I’m pretty surprised at badly they’re trying to fuck me. So much for company loyalty. And once again, I’m reminded of how little companies understand about Customer Lifetime Value. Or how customer service is really marketing function (especially these days).
Here’s the story.
When I upgraded my phone I sold my iPhone 4S on eBay. People in foreign countries pay a lot for these old phones so they can jailbreak them and re-sell them. I’ve done this with every old phone I’ve ever had, and even sold phones for friends and relatives. Never had a problem.
So I sell the phone. The buyer pays for the cheapest shipping, USPS First Class International. No tracking. No delivery confirmation. Nothing. Apparently she’s a gambler.
Fast forward a month and she files a complaint with eBay saying the phone never arrived. eBay immediately sides with her, saying that since there is no tracking, she must be telling the truth. So they refund her money and send me the bill.
She has a 4 month, 4 purchase track record. I have a 14 year, unblemished track record with multiple dozens of positive comments in feedback. But they side with her.
I have receipts showing I shipped it, showing the customs declaration numbers, date of shipment, payment. But they side with her.
Now after several phone calls, emails, and lots of time spent on hold, they’re still telling me I have to pay them for the money they reimbursed her.
Well, good fucking luck with that.
First it was about the money, but now it’s about a principle. And when it comes to principle, I am a stubborn, stubborn man.
So you can get your $327 dollars eBay. When you pry it from my cold. dead. hands.
October 21, 2013 Leave a comment
Here’s the presentation that Tim Parcell and I gave at Big D 2013, October 19th, 2013 in Addison, Texas.
In it we discuss various cognitive biases that affect how your customers act, along with ways to design around those biases.
Most of the content was voiced over, so just reviewing the slides may not be awesome. But if/when I get the video/audio of the presentation, I’ll post that too.
February 20, 2013 Leave a comment
If you work in advertising (and even more so on the media side), you have attended MANY vendor presentations. Sometimes they are from media companies who want to show you why you should be buying space on their sites, or partnering with them on content creation. Some are measurement companies, social dashboards, app developers, Facebook community managers, the list goes on and on.
I’ve sat through hundreds of these presentations and have brought many of my friends’ companies in to speak to my colleagues. So here, from my experience, are the best ways to present your company to a room full of advertising people (in no particular order).
What else? Anyone want to chime in with some other ways vendors can make good impressions on agencies (and don’t say give us free stuff like Xboxes or ski trips – that only happens at media agencies).
February 19, 2013 Leave a comment
This is what greeted me today as I left Back Bay Station on my way to work. A guy was handing out these envelopes to anyone who passed by announcing “Two free dollars and a chance to win a vacation.” I’m usually in the camp of people who would prefer to pepper spray anyone who attempts to talk to me, or hand me anything, on the street, but I figured, two bucks is two bucks.
And as you can see, it was a real two dollar bill. and a real chance to win a vacation (I didn’t win).
But ask me about the last banner ad I saw? NOTHING. The last banner ad (or “OLA” as us in the advertising world like to call them) that I can remember was a home page takeover of the NY Times, where the “I’m a Mac” and “I’m a PC” guy pulled a lever in a unit on the right-hand side, and it changed the headlines on the leader board banner at the top. And that was probably 2008.
Not only did I tweet and Facebook about this promotion, now I’m blogging about it. Well done TNT Vacations.
In order to find out if you won the vacation you need to enter your email address. How many address will they collect today? The guy handing out the envelopes had a big stack. And he had probably been there for a while already. Multiple that across a few cities and you have a nice email recruitment effort. A nice, CHEAP, recruitment effort. Even if only 1 in 10 people check to see if they have one, it’s still only a cost-per-acquisition of $20.
Compare that with average click through rates of .05% for display ads and it seems to me that you need to run A LOT of banners to get that same person to take action. Granted, there is no opportunity for storytelling here, no brand-building creative, they didn’t change my perception of TNT Vacations (although they did make me aware of it, so that’s pretty good).
I often wonder, when my clients tell me that want to spend millions of dollars on banner ads, whether or not it would be more effective to simply pass out money on a street corner.
If anyone from TNT Vacations (or their parent company Funjet Vacations) is reading this and want to get in touch and share some data, I’d love to see it.
Just so you know, banner ads used to be A LOT more effective:
October 9, 2012 Leave a comment
Two weeks ago, after attending an all day “immersion session” about a new vehicle my clients in Detroit are launching I was getting into my car in the satellite parking lot when a car pulled up next to me.
“Hey” said the driver, “You guys just coming from [CLIENT NAME REDACTED]? You work there? Agency guys?”
He was driving a vehicle made by my client, was in a parking lot that I believe is affiliated with my client, but this seemed a little off.
“Yeah, agency,” I replied, feeling uneasy. Who was this guy? “We were at a workshop.”
“So what’d they have up there? New vehicles?”
This is when I started getting nervous. I gave my co-worker the “get the F^&K in the car, now,” look and curtly replied “Just learning about some vehicles.” and got in the car as he drove off.
I have no idea who he was. My memory is fuzzy, but he may have looked like this: