Your Customers are Stupid.
October 21, 2013 Leave a comment
Here’s the presentation that Tim Parcell and I gave at Big D 2013, October 19th, 2013 in Addison, Texas.
In it we discuss various cognitive biases that affect how your customers act, along with ways to design around those biases.
Most of the content was voiced over, so just reviewing the slides may not be awesome. But if/when I get the video/audio of the presentation, I’ll post that too.